Job review from Mary in FAIRVIEW, PA 16415 on 11/09/26
Overall Rating:
5 out of 5
Our Overall Service
The website is so easy to navigate and really helped to seal the deal.
Call Representative
Phone answered professionally
Sales Process
John is the most amazing young man. Mature beyond his years, polite, patient and knows the process inside and out. He spent time getting a good understanding of our needs.
Our Installation Crew
Jose, Nathan and Joey, The communication in this company is outstanding. Barry set up the appointment, and was then able to move us up by a month! Everything was done to keep our house as clean as possible, under the circumstances. Watching them make endless trips in and out with equipment and supplies was crazy! They were efficient and moved the project along quickly. We are very pleased and would welcome them back for any other work! It is obvious that they love what they do - as dirty and dusty as it is!
The Cleanup Process
What type of work did you have done:
Basement Waterproofing
What made you choose our company:
First was the website and the personal feeling we got that this was a family endeavor. Photos showed the quality of the work.
The second was John Bierer. He spent so much time walking through the basement explaining the process discussing options, and helping us decide what we needed. The competition was here about 15 minutes and emailed a quote??!!
Third was the cost...far below the competition and then help with the financing. Again John did a great job helping with that. I am 78 and pretty comfortable on the computer, but he had all the systems already in place.
Fourth - John brings chocolate!
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